Seiko H024 Spezifikationen PDF herunterladen (Seite 24)

After-sale service

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The repair parts of this watch will be retained usually for 7 years.

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Some alternative parts may be used for repair if necessary.

Repair parts

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Contact the retailer from whom the watch was purchased or SEIKO CUSTOMER

SERVICE CENTER to have the battery replaced with a new one.

It is recommended to exchange the gasket at the same time to maintain the water

resistant performance.

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Battery replacement will be at cost even within the guarantee period.

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For a water resistant watch with 10 BAR or above, a water resistant performance

check is also recommended.

Please note that it may take some days to conduct the check.

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If the watch runs down on a new battery, it requires an overhaul.

Battery replacement

Guarantee

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The watch body (movement･case) and metallic band.

Guarantee coverage

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Battery replacement and change of leather/urethane/cloth band

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Troubles or damage caused by accidents or improper usage

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Scratches or grime caused by use

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Problems and damage caused by acts of god, natural disasters including fire,

floods or earthquakes.

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The certificate of guarantee is valid only if all the necessary items are properly

filled in. We will not honor an altered or tampered certificate of guarantee for free

repair services.

Exceptions from guarantee

In following cases, repair/adjustment services will be at cost even

within the guarantee period or under guarantee coverage.

Within one year from the date of purchase, we guarantee free repair/adjustment service

against any defects according to the following guarantee regulations,

provided that the watch was properly used as directed in this instruction booklet.

Notes on overhaul

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Contact the retailer the watch was purchased from or SEIKO CUSTOMER

SERVICE CENTER for repair or overhaul.

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Within the guarantee period, present the certificate of guarantee to receive repair services.

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Guarantee coverage is provided in the certificate of guarantee. Read carefully and retain it.

Notes on guarantee and repair

The watch is a precision device. If the parts run short of the oil or get worn out, the watch

may stop its operation or lose time. In such a case, have the watch overhauled. Be sure

to have the gasket and push-pin replaced with new ones when overhauling the watch.

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For any defects under guarantee, submit the watch together with the attached

certificate of guarantee to the retailer from whom the watch was purchased.

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If repair services cannot be provided by the retailer from whom the watch was

purchased, contact SEIKO CUSTOMER SERVICE CENTER. In this case,

the attached certificate of guarantee is also needed.

Procedure to claim free repair services

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The case, dial, hands, glass and bracelet, or parts thereof may be repaired with substitutes

if the originals are not available. If necessary, movements will be replaced.

Refer to the page 90 of this booklet for the retention period of the parts.

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For length adjustment service of a metallic band, ask the retailer from whom the

watch was purchased or SEIKO CUSTOMER SERVICE CENTER.

Other retailers may undertake the service on a chargeable basis.

Others

Free repair services are guaranteed only under the period and conditions specified

in the certificate of guarantee. It does not affect specific legal rights of a consumer.

The certificate of guarantee is valid only in Japan.

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